Client research directory

Be the source of the source.

Give clients a neutral path to credible facts. Share the official source consistently, then let each client decide what the information means for their needs.

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Use the source, not a label

Keep the conversation factual and client-directed.

Official data

Government and public-agency records are the starting point. Explain what the source contains and when it was updated.

Third-party interpretations

Ratings, rankings, and summaries add someone else’s methodology. If a client uses one, encourage them to review its sources and criteria.

Your role

Provide neutral sources consistently. Do not substitute a personal neighborhood judgment for the client’s own research.

This directory is practical fair-housing-minded guidance for source sharing, not legal advice. Follow your brokerage policy and applicable laws.

01

Schools and boundaries

Start with official state and local school data. Third-party ratings are interpretations, not definitive measures of school quality.

Research public-school locations, district information, boundaries, and state-published performance data.

National starting pointNational Center for Education Statistics

NCES school district boundaries

Explore official school and district maps, including current district boundary files and the School & District Navigator.

Open NCES mapED (opens in a new tab)
02

Crime and public-safety data

Direct clients to FBI and local law-enforcement data. Avoid judging whether an area is ‘safe’ or ‘unsafe.’

Share reported crime statistics and local agency records without interpreting what they should mean to a client.

National starting pointFederal Bureau of Investigation

FBI Crime Data Explorer

Explore data submitted through the FBI Uniform Crime Reporting Program. Coverage and completeness vary by agency and reporting period, so review participation details.

Open FBI Crime Data Explorer (opens in a new tab)
Local lookup requiredUSA.gov

Find local law-enforcement data

Use the official local-government directory to find the relevant agency, then look for its data dashboard, incident reports, or records-request process.

Open USA.gov local directory (opens in a new tab)
03

Flood zones and natural hazards

Check official flood mapping first, then add hazard-specific federal, state, or local information.

National starting pointFederal Emergency Management Agency

FEMA Flood Map Service Center

Search an address for official National Flood Insurance Program products. Map coverage, scale, topography, and update dates can affect property-level interpretation.

Open FEMA Flood Map Service Center (opens in a new tab)
Local lookup requiredUSA.gov

Find state and local hazard maps

Use the official state directory to locate jurisdiction-specific wildfire, evacuation, landslide, seismic, or other hazard information where available.

Open USA.gov state directory (opens in a new tab)
04

Environmental data

Research regulated facilities, compliance history, pollution sources, waterways, and environmental conditions.

National starting pointU.S. Environmental Protection Agency

EPA ECHO

Search by location for regulated facilities, environmental compliance history, enforcement cases, and pollution sources.

Open EPA ECHO (opens in a new tab)
National starting pointU.S. Environmental Protection Agency

EPA Superfund Site Search

Locate proposed, current, and deleted National Priorities List sites, Superfund Alternative Approach sites, and additional active or archived Superfund records.

Open EPA Superfund Site Search (opens in a new tab)
05

Utilities and internet availability

Check reported broadband availability, then confirm service, costs, and connection details directly with local providers.

06

USDA loan eligibility areas

Check whether a property appears to be within an eligible rural area for USDA Single Family Housing programs.

National starting pointUSDA Rural Development

USDA Property Eligibility Map

Search an address on the official eligibility map. Map results are not a final determination, and the borrower and property must meet all current program requirements.

Open USDA eligibility map (opens in a new tab)
07

Property records and taxes

Find the jurisdiction’s public parcel, ownership, assessment, recording, and property-tax information.

Local lookup requiredUSA.gov

Find the county assessor and tax office

Use the official local-government directory to locate the parcel search and research assessed value, tax status, exemptions, and available property characteristics.

Open USA.gov local directory (opens in a new tab)
Local lookup requiredUSA.gov

Find the recorder or clerk office

Use the official local-government directory to find the land-records portal or request process for deeds, liens, plats, and other recorded documents.

Open USA.gov local directory (opens in a new tab)
08

Zoning and land use

Review current zoning maps and adopted land-use rules from the authority that governs the parcel.

Local lookup requiredUSA.gov

Find the planning and zoning office

Use the official local-government directory to find the responsible office for questions about permitted uses, overlays, pending cases, and written verification.

Open USA.gov local directory (opens in a new tab)
09

Building permits

Research permit applications, inspections, code cases, and certificates where the jurisdiction publishes them.

10

Local government and public records

Find the correct public body and its official records, meeting, ordinance, or disclosure-request system.

Local lookup requiredUSA.gov

Find the local public-records system

Use the official local-government directory to find the responsible agency’s records page for ordinances, meeting materials, open data, and disclosure requests.

Open USA.gov local directory (opens in a new tab)